Terms and conditions

By placing an order on our shop, you agree to our general terms and conditions of sale.

Please read the following information carefully before finalizing your purchase:

1. Orders and Payments
All orders must be paid in full at the time of purchase. We accept major credit cards and other secure payment methods.

2. Shipping and Delivery
Processing times vary between 1 to 2 business days, depending on product availability and public holidays.

Shipping is free for all orders over $100.00 in Canada and the United States.

3. Returns and Exchanges

For hygiene reasons, all lingerie, hosiery, accessories and underwear are final sale and cannot be exchanged or refunded.

Only one size exchange can be accepted on certain items, subject to prior approval.

4. Accuracy of information
We do our best to present our products and their colors as accurately as possible. However, slight differences may exist depending on your screen settings.

5. Responsibility
Lilith Érotique is not responsible for delivery delays caused by the carrier or incomplete or incorrect addresses provided by the customer.

6. Personal data
Your personal information is used solely for processing your order and will never be shared without your consent.